We conduct third-party testing for heavy metals, microbiological contaminants, and assay verification — going beyond what regulations require. We publish the COA (Certificate of Analysis) for each production batch on our website.

Our formulations are vegan and do not contain gluten, dairy, soy, or artificial fillers. These products are manufactured in a facility that also processes common allergens including milk, eggs, wheat, soybeans, peanuts, tree nuts, fish, shellfish, and sesame.

Our formulas are made with non-GMO ingredients. We're committed to transparency about what goes into our products.

Yes. Neither Kinetic NAD+ nor Cerebral Flow contain caffeine, stimulants, or any ingredient designed to create a short-term "rush." Cerebral Flow can be taken alongside your morning coffee. If you take prescription medications or have an underlying health condition, consult your healthcare provider before use.

Yes. They're designed to complement each other. Kinetic NAD+ supports your mitochondrial energy pathway at the cellular level; Cerebral Flow supports cerebrovascular circulation, neuronal function, and cognitive infrastructure. Together they address energy and mental performance from two distinct biological angles.*

• Kinetic NAD+ — 1 capsule daily, preferably with food in the morning.
• Cerebral Flow — 3 capsules daily, preferably with food in the morning.

Daily use yields the best results. Both formulas are designed for continuous use and can be taken together. Benefits maintain and deepen with ongoing usage.

Missing an occasional day won't derail your progress. Simply resume your normal routine the following day — don't double up. These formulas work through cumulative biological support, so consistency over weeks and months matters far more than any single day.

No cycling is required for either product. Both formulas are designed for continuous, long-term use and are not known to produce tolerance buildup. Benefits are designed to build and maintain with consistent use.

Orders are typically processed within 1–2 business days. Standard domestic shipping takes 3–7 business days. Expedited options are available at checkout. Orders placed on weekends or holidays are processed the next business day.

Free shipping is offered for first-time customers, subscriptions, bundle sales, and orders above $99.00 (before tax).

We currently only ship to the United States.

We begin processing orders quickly — if you need to make a change, contact us at hello@truuing.com as soon as possible after placing your order. We'll do our best to accommodate changes before your order ships, but cannot guarantee modifications once fulfillment has begun. Once an order has shipped, it cannot be modified or cancelled.

Once your order ships, you will receive a confirmation email with a tracking number. You can track your shipment by logging into your account at Truuing.com. If tracking hasn't updated within 72 hours of your shipping confirmation, or if your estimated delivery date has passed, please reach out to us at hello@truuing.com with your order number and we'll investigate promptly.

We accept returns within 30 days of delivery for unopened products in their original condition. Because our formulas work through consistent, cumulative use, we encourage you to give them adequate time before concluding they're not for you.

To initiate a return, email us at hello@truuing.com with your order number and reason for return. Once your return is received, inspected and approved, a refund will be issued to your original payment method within 5–7 business days.

Please note that following eligibility rules of our returns / refund policy:

• We only accept return / refund requests for products purchased directly on the truuing.com website.
• One consumer is eligible for one return / refund for one product. Repeat refund requests for the same product won’t be accepted.
• For subscriptions, refund request applies to 1 product / bottle refund for monthly subscriptions, 2 bottles refunds for 3-month subscriptions, and 3 bottles for 6-month subscriptions.
• You will be charged a USD $20.00 courier and processing fee which will be deducted from the order amount prior to issuing a refund to your original payment method.

Because our formulas work through consistent, cumulative use, we encourage you to give them adequate time before concluding they're not for you. However, if you decide this is not working for you, you can cancel your subscription anytime.

To initiate a return, email us at hello@truuing.com with your order number and reason for cancellation. Please note that we need 3 business days to process your cancellation. Cancellation requests sent within 3 business days of the upcoming subscription payment will not be processed and will take effect in the next payment cycle. If you wish to request a refund for unopened subscription products, please refer to the return policy section.

We're sorry — that's not the experience we want you to have. Email us at hello@truuing.com with your order number and a photo of the issue. We'll make it right as quickly as possible, whether that means a replacement, refund, or another resolution.

Once your return is received and approved, refunds are issued to your original payment method within 5–7 business days.